Privacy Policy

PRIVACY POLICY

Details you provide comprise ‘Personal Data’ for the purposes of Data Protection Act 1998/ General Data Protection Regulation 2018. We are therefore required to provide the following information:

The data controller for this data is Anna Finn Trading as Leicestershire Hypnotherapy Practice.

We collect your data as follows:

  1. if you complete the Enquiry form:

  • Your name, for the performance of contract in order to contact you

  • Your email address or telephone number, whichever your preferred contact method is, for the performance of contract in order to contact you

  • The subject of your enquiry if you choose to provide it, for the legitimate interest in order to respond to your query and for legal purposes in order to comply with legal obligations set out by CNHC (Complementary and Natural Health Council), a Professional body Anna Finn is registered with

  1. If you opt in to subscribe to our newsletter:

  • Your name if you choose to provide it, for the legitimate interest in order to personalise the emails sent to you

  • Your email address for the performance of contract in order to send you occasional news and information from Leicestershire Hypnotherapy Practice

  1. If you become our client:

  • Your name, for the performance of contract in order to contact you

  • Your address, for the performance of contract in order to contact you

  • Your telephone number, for the performance of contract in order to contact you

  • Your email address if you choose to opt in to receive news and information from Leicestershire Hypnotherapy Practice

  • Your date of birth, for the legitimate interest in order to assess the best ways to help you deal with your issues

  • Your occupation, for the legitimate interest in order to assess the best ways to help you deal with your issues

  • Your wellbeing data that you choose to share, for the legitimate interest in order to assess the best ways to help you deal with your issues

  • Notes from each session, for legitimate purpose of monitoring progress towards agreed goals, as well as for legal purposes in order to comply with legal obligations set out by CNHC (Complementary and Natural Health Council), a Professional body Anna Finn is registered with

  • Your session dates and fees for the legitimate purpose to comply with legal obligations of tax calculation record keeping for HMRC

  • If the client is under 17 years of age, then the parent’s name, phone number, postal address and email address details will be collected for the performance of contract in order to contact you

The data is stored as follows:

  • Your name, address, telephone number, well-being data and session notes are stored in a paper-based format in a secure locked up storage

  • If you (or your parent) opt in to receive our news and information, your (or your parent’s if the client is under 17 years of age) name and email address is stored in an electronic database and mailing system (called Mailchimp) and both database and the mailing system are password protected.

  • The enquiry email data is stored on a secure website server

  • Your appointment dates and fees data is stored in an electronic password-protected appointment database

  • The website and email account are hosted by Target Online Marketing Ltd which has a contract with an organisation which has self-certified to participate in EU-US Privacy Shield Program which allows for personal data to be transferred securely between EU and US

The data is stored for the following length of time:

  • Your name, address, telephone number, well-being data and session notes are stored be stored for 8 years (or if the client is a child then until his or her 25th birthday, or 26th birthday if the client was 17 when the treatment ended) in a paper-based format in a secure locked up storage

  • Your original enquiry is stored for a period of one year unless you decide to become our client, in which case it is stored for 8 years (or if the client is a child then until his or her 25th birthday, or 26th birthday if the client was 17 when the treatment ended)

  • If you (or your parent) opt in to receive our news and information, your (or your parent’s if the client is under 17 years of age) name and email address will be stored unless you (or your parent) choose to unsubscribe

  • Your appointment dates and fees data is stored in for 7 years to comply with legal obligations of tax calculation record keeping for HMRC

Access to your data and correction:

You (or your parent if the client is under 17 years of age) have the right to access your personal data held by us and to correct any inaccuracies in that information, or to request for it to be removed by emailing annafinn@leics-hypnotherapy.co.uk

You (or your parent if the client is under 17 years of age) have the right to unsubscribe from receiving further marketing emails by using the Unsubscribe button at the bottom of the email.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.

You have the ability to not accept cookies if you wish to.

Other websites

Our website contains links to other websites. This Privacy Notice only applies to our website, so if you link to other websites you are advised to read their Privacy Notices.

How to contact us

You can contact us by emailing annafinn@leics-hypnotherapy.co.uk or calling 07966151680.