Details you provide on the Enquiry form or via email or phone contact comprise ‘Personal Data’ for the purposes of Data Protection Act 1998/ General Data Protection Regulation 2018. We are therefore required to provide the following information: The data controller for this data is Anna Finn trading as Leicestershire Hypnotherapy Practice. The data collected via email or Enquiry form is stored on a secure password-protected email server and comes through as an email with all the data you have completed. Access to the devices the email account is held on is also password protected. Your details will be added to the Prospective Clients Database which is also password protected. The data is used for legitimate interest, in order to be able to communicate with you with regards to booking and performing the initial consultation as well as for the purpose of performing the contract (booking the initial appointment). It is not shared with any third party. If you decide not to book your first appointment at this time, your data will be removed from the database after one year unless you contact us again or opt in to receive news and information from Leicestershire Hypnotherapy Practice. If you opt in to receive news and information from Leicestershire Hypnotherapy Practice, your name and email addresses are retained on the mailing list as well, to enable us to send you news and information from Leicestershire Hypnotherapy Practice. If you wish to have your personal data or records removed, you can request this in writing by emailing annafinn@leics-hypnotherapy.co.uk. Under the Data Protection Policy you have the right to access your personal data held by us and to correct any inaccuracies in that information, by emailing annafinn@leics-hypnotherapy.co.uk